Better apport-package bug reports
We receive an overwhelming number of apport-package bug reports which should be dealt with better. This will happen by including more information in them, providing a method for the retracer to mark duplicate apport-package reports and preventing the reporting of some package installation failures.
Blueprint information
- Status:
- Not started
- Approver:
- Steve Langasek
- Priority:
- High
- Drafter:
- Brian Murray
- Direction:
- Approved
- Assignee:
- Brian Murray
- Definition:
- Approved
- Series goal:
- Accepted for oneiric
- Implementation:
-
Unknown
- Milestone target:
- None
- Started by
- Completed by
Related branches
Whiteboard
Ideas:
* SRU of blocking of empty dpkg terminal log files by apport to Maverick and earlier (LP: #695887)
* are we handling (reporting and triaging) of dpkg IO errors correctly? is every case covered?
* tagging bug reports regarding package conflicts (LP: #368435)
* including dmesg in update-manager bug reports to detect hardware failures
* tagging distribution upgrade bug reports (release2release and or dist-upgrade)
* inclusion of untranslated log files to ease duplicate detection
problems usually occur in:
- postinst script
- package conflicts without Conflicts: declaration
- file corruption
- dkms module build failure
reporting methods:
update-manager captures system state (sources.list, /var/lib/
libapt creates the apport report
Strawman idea: add dpkg mode to re-run postinst with sh -ex in case of failure -> discuss with dpkg devs
talk to dpkg maintainers to send untranslated error messages to status-fd
retracer: create release task for a package bug reports using the release tag for stable releases (per kate) from oneiric on as the quality of oneiric package bug reports will be better
Work items:
[brian-murray] extract dpkg error message and put it into the "DuplicateSigna
add dpkg mode to re-run postinst with sh -ex in case of failure -> discuss with dpkg devs first (for reference update-managers DistUpgrade/
[brian-murray] parse conflicting package out of log, refuse bug filing if that isn't an Ubuntu package: DONE
[brian-murray] extend the "disk full" check in generic hook to also apply to /var: DONE
[brian-murray] extract error message from dkms log -> DuplicateSignature (LP: #766160): DONE
[brian-murray] check if dmesg contains I/O error messages for the drive that carries the / or /usr, /var partition and prevent bug reporting: DONE
